> ## Documentation Index
> Fetch the complete documentation index at: https://docs.clinikapi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy Policy

> ClinikAPI privacy policy.

# Privacy Policy

*Last updated: April 2025*

## Overview

ClinikAPI ("we", "us", "our") operates the ClinikAPI healthcare infrastructure platform. This privacy policy explains how we collect, use, and protect information when you use our services.

## Information We Collect

### Account Information

* Name, email address, organization name
* Billing information (processed by Stripe — we do not store card numbers)

### Usage Data

* API request logs (endpoint, timestamp, response code, request ID)
* Dashboard usage analytics (via PostHog)
* Error logs for debugging

### Clinical Data (PHI)

* Clinical data is stored in our HIPAA-compliant cloud infrastructure on behalf of our customers
* We act as a Business Associate under HIPAA
* We do not access, use, or disclose PHI except as necessary to provide the service
* PHI is encrypted at rest (AES-256) and in transit (TLS 1.2+)

## How We Use Information

* To provide and maintain the ClinikAPI service
* To process billing and subscriptions
* To send service-related communications
* To monitor and improve service reliability
* To comply with legal obligations

## Data Retention

* Account data: retained while your account is active, deleted within 30 days of account closure
* API request logs: retained for 90 days
* Clinical data (PHI): retained until you delete it or close your account; deleted within 30 days of account closure per BAA terms

## Data Security

* All data encrypted at rest and in transit
* API key authentication with tenant isolation
* Audit logging on every request
* Regular security assessments
* SOC 2 Type II compliance (in progress)

## Your Rights

* Access your data via the API or Dashboard
* Export your data via bulk export
* Delete your data via the API or by contacting support
* Close your account at any time

## Contact

For privacy questions: [privacy@clinikapi.com](mailto:privacy@clinikapi.com)