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Sub-organizations

Sub-organizations have been replaced by projects. Existing sub-organizations keep working until you cancel them. You cannot create a new one; to separate your work, create a project instead.

Before you start

  • The Sub-organizations section only appears in Organization settings when your organization still has sub-organizations.
  • Only organization owners and admins can generate a key for one or cancel it.

What you’ll see

The page is headed Sub-Organizations with the line “Sub-organizations have been replaced by projects. Existing sub-organizations keep working until you cancel them.”
  • Each row shows the name, URL name, description, a status pill (active, suspended and so on), the requests per month (for example “50,000 req/mo”), the date created, and Billing active when its subscription is running.
  • Empty state: “This organization has no sub-organizations. Use projects to separate your work.”
  • Green and red message bars appear at the top after an action, with a small cross to close them.

Generate another key for an existing one

1

Choose the key icon

On the sub-organization’s row, select the key icon (its tooltip is Generate API Key). The panel is titled Generate API key: “A key scoped to this sub-organization.”
2

Name it and pick an environment

Type a Key name (up to 80 characters, for example Backend API key) and choose Test or Live under Environment. A live key needs a paid plan.
3

Generate

Select Generate key (Generating… while it works). The panel changes to Key created: “Copy it now. It is shown only this once.” Select Copy key, then Done.
A cancelled or suspended sub-organization cannot have new keys.

Cancel a sub-organization

Select the bin icon on its row (tooltip Cancel Sub-Organization). The confirmation, titled Cancel sub-organization, says cancelling revokes all of its API keys, so any integration using them stops working immediately, and cancels its subscription. Choose Cancel sub-organization to go ahead or Keep it to back out. A green message confirms it. Cancelling is the only way out: a sub-organization cannot be deleted, and its billing details cannot be edited.

Common questions

No. Sub-organizations have been replaced by projects. Existing ones keep working until you cancel them.
No. A project groups API keys and the records they create inside your organization. A sub-organization was a separate tenant, billed on its own. Use projects to separate environments and work.
Yes. See Webhooks.
Its keys are revoked at once and the subscription is cancelled. Anything using those keys stops working immediately, so move integrations first.

Troubleshooting